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Yes, as we grow, our footprint will expand by onboarding other pharmacies in all provindes in South Africa. The only way to know, is to check if there is a nearby pharmacy on your area on the App. You can click change pharmacy and it will list available participating pharmacies near you.
Standard delivery fee varies based on distance from your nearby pharmacy.
No. Medical aid does not pay for deliveries.
Our target is to deliver within an hour of placing your order.
Yes, we do take prescriptions. There is a button on the base of the DigiPharm App. When you navigate to that screen, you will see an button “+Add a new prescription” for uploading scripts. You can either upload a scanned copy or a take a picture of the script from your prescribing health practioner. The pharmacy will pick it up on their side and process it. As soon as the cost is determined, the App will give you a notification where you can view the total cost of the prescription. You can either accept by pressing checkout or cancel order.
Yes, most pharmacies take a majority of medical aid schemes. This will be processed on the pharmacy side.
You can pay with you bank card on the App.
Yes, currently best on Android tablets but we will soon optimise for the iPad App
We operate based on pharmacy trading hours as they are the ones who dispense medication. Our normal trading hours as the support team of the app are from 8:00am to 6:00pm Mon – Fri and 9:00am to 2:00pm on weekends. We are closed on public holidays.
You will have to contact our support team with your order number ready on email@example.com or call 087 133 0324. We are also available on WhatsApp 064 649 5344